Emid offers cost effective, high quality voice over IP (VoIP) solutions, which, when combined with our network services, offer the following benefits:

  • Reduction in basic telephony costs.
  • Ability to record telephone calls.
 

Emid also provides onsite or cloud-hosted PBX solutions for offices and call centres. Our telephony services include the provision and support of telephony hardware as well as PBX administration and support. We have the ability to set up and support complete call centre solutions, including handsets, softphones and call tracking solutions.

We also offer the following telephony services:

 

Local Exchange Services

Backed by our versatile, high-performance, national IP network, our exchange services offer you a broad range of scalable digital and analogue capabilities.

SIP Trunking

Allows you to converge all your data and voice traffic onto a single IP backbone, seamlessly connecting you to the public switched telephone network.

Managed Unified Communications

Emid’s experts can provide you with proactive monitoring and support for your entire unified network and its integrated applications. We increase network efficiency, optimise client service, support growth initiatives and cut operating expenses.

Notifications

Our SMS notification service allows you to broadcast messages to large audiences, ideal for time-sensitive information.